Listening Exercise: Online Shopping

Online shopping

Although there was a lot of scepticism about buying things online when it first become a popular was of paying for things, nowadays it is commonplace, and without doubt the most convenient way of purchasing goods and services. Gateways such as PayPal have ensured that the shopper does not have to give any bank details to an unknown vendor, and have increased consumers’ confidence in online shopping. 

However, although it is seen by many as an even more secure way than paying with your credit card in a restaurant, there are measures that need to be taken to ensure the legitimacy of websites you use, and also measure that you should take to ensure that you are getting good value for money, getting the right thing for the right price, and are not being ripped off.

In this listening exercise, we are going to listen to some tips on how to shop online. Even if you are an expert online shopper, the information in the video is well worth listening to and taking on board.

Listening Exercise:

Fill the blanks, and write your answers in the comments below. We will then reply with the answers!

Questions:

1. Day ____ day

2. If you are, there are steps you can ______ 

3. Be sure to include ________ costs in your budget.

4. What are the must-have product _______

5. Read online reviews from other people who bought the _____

6. Read a few reviews so you’re not relying ____ just one source

7. Look for online _______  __________

8. The ______ requires sellers to ship items within 30 days of the sale

9. …some companies with ____ your liability at $50

10. The S _____ ______ ‘secure’

11. If you have a problem with an online purchase or charge, try to ______ _____ _______ with the seller first.

12. If you can’t resolve the problem, ______ a complain with the Federal Trade Commission. 

Don't forget to write your answers in the comments section below!

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